A board email address is a custom SendBoard email address that gets assigned to your Trello board. It is used to send and receive emails to and from your board.

You can change it by editing the SendBoard Power-Up settings, which you can access through the Trello sidebar as shown below:

You can use your own email address (e.g. help@company.com) by linking your custom email address and setting up forwarding rules. 

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