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Exclude past emails from your reply
Exclude past emails from your reply

If you add new contacts to an email thread, you might want to exclude previous messages from the email history.

Mark Fowles avatar
Written by Mark Fowles
Updated this week

Email for Trello retains your entire email history right alongside your tasks. That said, we know that sometimes you might need to exclude past emails from your replies. If you’re dealing with sensitive information, or managing a wide-ranging conversation between internal and external stakeholders, the Email for Trello power-up makes it super easy to toggle previous messages to be included/excluded from the replies you send.

Simply uncheck the box next to the message to exclude it from the reply.

uncheck the box next to the message to exclude it from the reply in Email for Trello

Example of excluding past emails from a reply

If you add a new recipient to a thread, and there's an earlier message you'd rather they didn't see. Here is an example scenario where Jane is organising a surprise party for Bob.

Example of excluding past emails from a reply by unchecking checkbox next to message in Email for Trello

The original email came in from Jane. When Mark replied, he did three things.

  1. Added Bob as a contact on the reply.

  2. Changed the subject of the email.

  3. Clicked the checkbox on Jane's email to exclude it from his reply.

And as this conversation continues, any further replies sent out will automatically exclude the same message so that you don't need to carefully uncheck it each time.

Message history format

Note that the ability to exclude past messages is only supported if you have chosen 'Show all messages (unless excluded)' as your message history format.

If you do not see a checkbox next to the messages, make sure you have selected 'Show all messages (unless excluded)' as your message history format.

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