Limits during the Free Trial period

When sending an email during the free trial period on any of our plans, the following limits apply.

  • Add a maximum of 5 "TO" recipients per email

  • Add a maximum of 5 "CC" recipients per email

  • Add a maximum of 1 "BCC" recipients per email

  • Send a total of up to 10 emails per day

These limits are in place to prevent abuse during the Free Trial period. If you have a legitimate reason for needing to exceed these limits for your evaluation process, just drop us an email. Please include your account name and your board email address in the email.

Limits on the Free Plan

If you're on the Free Plan, the following limits apply to your usage.

  • Send/receive a maximum of 50 emails per month

  • Send a total of up to 10 emails per day

  • Add a maximum of 5 "TO" recipients per email

  • Add a maximum of 5 "CC" recipients per email

  • Add a maximum of 1 "BCC" recipients per email

  • Replies are sent from your @sendboard.com address (no custom address support).

  • Outgoing emails include 'Powered by SendBoard’.

  • When viewing emails in Trello, email history is limited to the last 30 Days.

  • Limited email support will be provided.

Additional limits

  • All other plans (Essential & Pro) are limited to two Bcc contacts when sending an email. This is to prevent possible abuse. Do not be alarmed if you get this error. If you need to exceed these limits, simply drop us an email and we will remove the limits from your account. Please include your account name and your board email address in the email.

  • Total message size, including attachments, can be up to 10MB total. This can be as a single attachment, or many attachments that together don’t exceed 10MB.

Visit our website to compare features and pricing of our plans.

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