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Troubleshooting and errors
Troubleshooting and errors
Learn how to identify and resolve issues
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10 articles in this collection
Written by
Mark Fowles,
Rohland de Charmoy,
Darryl Daniel
and 1 other
Email and Usage Limits
Learn about limits to email usage during the free trial period and on our plans.
Written by
Mark Fowles
Updated over a week ago
Troubleshoot DKIM and Return-Path settings
Trouble verifying DNS settings? Here is some general info and tips on adding DNS records for common hosts and DNS providers.
Written by
Christl de Wet
Updated over a week ago
Can't view your Emails in Trello?
If you have trouble viewing your Emails in Trello, you might have to update your commenting permissions.
Written by
Christl de Wet
Updated over a week ago
Share a screenshot of a JavaScript console error
Learn how to help SendBoard engineers troubleshoot JavaScript errors that might occur in your web browser
Written by
Mark Fowles
Updated over a week ago
How to remove the Email for Trello Power-Up
Run through the steps in this article to ensure you have completely removed the Email for Trello Power-Up
Written by
Christl de Wet
Updated over a week ago
Troubleshooting email address errors
Read more about errors you might experience when trying to send emails to specific email addresses.
Written by
Darryl Daniel
Updated over a week ago
How to clear your browser's cache and cookies
This is a guide to clear local data in your browser if SendBoard isn't working for you.
Written by
Rohland de Charmoy
Updated over a week ago
Troubleshooting Email for Trello authorisation
Are you having trouble authorising the Email for Trello Power-Up?
Written by
Mark Fowles
Updated over a week ago
Prevent Microsoft 365 from rejecting to forward emails to Trello
Learn more about this error: "Your message wasn't delivered because the recipient's email provider rejected it."
Written by
Mark Fowles
Updated over a week ago
Help with the SendBoard Bot
Find out how we create cards and comments and how to troubleshoot errors with your board's own SendBoard bot.
Written by
Mark Fowles
Updated over a week ago