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Sending and receiving emails in Trello
Sending and receiving emails in Trello

This article looks at how to send, receive and reply to emails directly in Trello with SendBoard's Email for Trello Power-Up.

Mark Fowles avatar
Written by Mark Fowles
Updated over 9 months ago

What is Email for Trello? Email for Trello is a Trello Power-Up made by SendBoard. It connects your inbox to Trello so that you can send and receive emails directly from your board.

Receive an email on your Trello board

Any email sent to your SendBoard board address will create a new card on your Trello board with the email attached as a comment.

Tip: You can set up a custom email address to receive emails using your own, existing email address as new cards in Trello.

A test email sent to Trello with SendBoard.

Click on the Trello card to view the email you have received.

New email arrives as a new card on your Trello board.

Replies to emails sent from your board will automatically attach as a comment to the correct card. If a card is moved to another board in the same workspace, the email reply will be correctly attached to the card if the Email for Trello Power-Up is added to the other board. Visit our article for details on using Email for Trello on Multiple Trello Boards

Reply to an email in Trello

To reply to an email that you've received in Trello, open the card and click ‘View Emails & Reply’ to open the email editor. The reply you sent will be visible as a comment on the card.

Send a new email in Trello

To send an email from a new card, simply click on the "New Email" button at the top of the card.

You can also send an email from any new or existing card in Trello by clicking the SendBoard button and choosing 'New Email'. Enter your message and the recipient details email editor window and hit 'Send'.

New Email Button in SendBoard's Email for Trello Power-Up.

Tip: When composing an email in the editor, you can drag and drop contacts between To, Cc, Bcc. Simply enter the recipient email address, click on the email address and drag it to the preferred place (To, Cc or Bcc) and then drop.

Drag and drop contacts between To, Cc, Bcc in the Email for Trello Power-Up.

Receiving an email to an archived card

If a reply is received to a card that has been archived, SendBoard will automatically add the card back to the board and the email will be attached to the card. If the card is deleted however, it will not be possible to attach the email to the card.

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