SendBoard's Email for Trello is often only used on a single Trello board within a team, with one email address set up for sending and receiving emails. But sometimes one board is not enough. 

Add the Power-Up (again)

Many teams use separate Trello boards to collaborate around different areas of work - accounts, support, sales etc. You can use Email for Trello in the same way. Simply add the Email for Trello Power-Up to each board you wish to send and receive emails on.


Use a different email address for each board

Every Trello board has a unique SendBoard address. You can (optionally) configure a different custom email address on each board.

For example:

Or use the same email address on multiple boards

Although every Trello Board has a unique SendBoard address, you could choose to use the same Custom Email Address on multiple boards.

For example:

With this type of setup, you could choose which board new emails should arrive on. Depending on how you set up your forwarding rules, new emails could arrive on either Board-A or Board-B (Or both). Any emails you send from Trello would have the reply-to address set to help@example.com, regardless of which board.

You could also set up advanced forwarding filters with your email provider to route incoming emails to different boards depending on the subject or email address of the incoming email.

Replies will always be attached to the correct card

Replies will always stay attached to the correct card, irrespective of which board it is on or how your forwarding rules are configured.

For example: If you send an email from Board-B, but your forwarding rules send the reply to Board-A, Email for Trello will automatically detect that the related card is on Board-B and attach the reply to the original card.

You can move cards between boards

As long as both boards have the Email for Trello Power-Up active, you can move cards between boards while continuing with email discussions. Emails will be sent from whichever email address is configured on the board the card is on. Replies will always be attached to the correct card.

Tip: Use Butler Automation rules to automatically move cards between boards based on certain triggers. For example, a certain step in the workflow (e.g. due date or when a card is added to a certain list) or who sent the email.

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