Firstly, make sure you have the correct address to forward/redirect your email to. You can get this from the ‘Mailbox’ area of SendBoard settings. Depending on your access rights, you might require some help from your I.T. team to set up the forwarding rule.

You will need to set up a forwarding/redirect rule so that your incoming emails/replies are sent to your Trello board to create a new card/attach to an existing thread.

Multiple mailboxes can be forwarded to your Email for Trello address. Any emails you send will come from your Email for Trello board address. Have a look at this article to set up a custom email address.

Note: When setting up your forwarding rule, you will receive a verification email to verify the email address. It's possible that our verification email can end up in your junk folder. The verification email will come from verify@app.sendboard.com - check and make sure this is added to your safe senders list, and then try the verification again.

Here are some forwarding/redirecting guides for different email providers.

Gmail / Google Workspaces (Email forwarding)

  • Visit our article to learn more about forwarding rules and filters in Gmail.

Microsoft 365 / Outlook (Redirect email )

Zoho Mail (Email forwarding)

Yahoo Mail (Automatic email forwarding)

iCloud / Apple (Automatic forwarding)

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