Firstly, make sure you have the correct address to forward/redirect your email to. You can get this from the ‘Mailbox’ area of SendBoard settings. Depending on your access rights, you might require some help from your I.T. team to set up the rule.
Here are some guides for different email providers.
Gmail / Google Workspaces (Email Forwarding)
Set up a simple forwarding rule.
From your Gmail account, go to Settings.
Click the Forwarding and POP/IMAP tab.
In the "Forwarding" section, click Add a forwarding address.
Enter the email address (your board email address) you want to forward to and follow the prompts.
A verification message will be sent to that address. It will look like a new card on your board and contain the verification code you need to verify.
Once you've added the verification code in the Forwarding and POP/IMAP tab and set up the forwarding rule, remember to click Save Changes at the bottom of the page.
Read the complete guide at support.google.com.
Microsoft 365 / Outlook (Redirect email )
With Microsoft products, you'll need to create a rule to redirect emails to your SendBoard address rather than forward them. The setup steps are very similar for the different Microsoft products.
Find the "Rules" area under Settings
Choose "Manage Rules & Alerts"
Create a New Rule to apply to all messages you receive
Choose to "redirect emails to people or a public group"
Enter your SendBoard Mailbox Address
It's important to follow the steps to redirect email, not forward email.
Here's the guide for outlook Web App.
Zoho Mail (Email Forwarding)
Read the guide from Zoho Mail
Yahoo Mail (Automatic email forwarding)
Read the guide on help.yahoo.com
iCloud / Apple (Automatically forwarding)
Read the guide from iCloud Mail