Set up a forwarding rule to direct emails from your existing inbox to your Trello board. The Email for Trello Power-Up uses this forwarding/redirect rule to create new cards from incoming emails and attach replies to existing email threads.
Firstly, make sure you have the correct address to forward/redirect your email to. You can get this from the ‘Mailbox’ area of SendBoard settings. Depending on your access rights, you might require some help from your I.T. team to set up the forwarding rule.
Multiple mailboxes can be forwarded to your Email for Trello address. Any emails you send will come from your Email for Trello board address. Have a look at this article to set up a custom email address.
Important note: When setting up your forwarding rule, you will receive a verification email to verify the email address. It's possible that our verification email can end up in your junk folder. The verification email will come from email@example.com - check and make sure this is added to your safe senders list, and then try the verification again.
Here are some forwarding/redirecting guides for different email providers.
Gmail / Google Workspaces (Email forwarding)
Visit our article to learn more about forwarding rules and filters in Gmail.
Microsoft 365 / Outlook (Redirect email )
With Microsoft products, you'll need to create a rule to redirect emails to your Email for Trello address rather than forward them. Our article covers steps to redirect emails from Outlook to your Trello board.
Zoho Mail (Email forwarding)
Read the guide from Zoho Mail
Yahoo Mail (Automatic email forwarding)
Read the guide on help.yahoo.com
iCloud / Apple (Automatic forwarding)
Read the guide from iCloud Mail